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"The main element of E-Commerce is not having a web site; it is restructuring a business so that it is database driven. This is the dirty secret of CRM; it dehumanizes the customers and replaces them with numbers."
Read David Holtzman's POV
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For persons over 50, the Internet has introduced a new and sometimes perplexing transactional medium. GlobalPOV spoke with AARP lawyer Sally Hurme to learn more about the impact that technology is having on the elderly population. Read Sally Hurme's POV
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Dr. Joseph Atick is the president and CEO of Identix, one of the nation's largest biometrics companies. In an interview with GlobalPOV, Dr. Atick describes society's overall resistance to improving the identification process, and exposes a fundamental misunderstanding about what biometrics technologies can really do. Read Dr. Atick's POV
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